All information and statements found within this page carry no obligation. Therefore, please do not hesitate to consult us concering the conditions, technical details and availability of any of the products listed or the supply of services. 
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I. Arrival/Departure
Check in – From 2:00 pm. Check out – By 12:00 noon. The times are flexible in regards to the availability at the Resort and flight times. Unexpected departure from the resort will be charged as per the reserved booking.

II. Transfers
1. Sea Travel beyond 5pm is not allowed in compliance with the Philippine Coast Guard regulations. 
2. The Resort reserves the right to refuse transfer beyond scheduled time. In case of fortuitous event or failure to comply with this procedure, the Resort shall not be held responsible of failure to avail the transfer inclusion with the room rate resulting from flight delays, forfeiture and unused rooms.
3. Boat Schedule is subject to change depending on the arriving and departing guests without prior notice. Please be advised that sailing will still depend on Port Authority rules and regulations and weather conditions.

III. Force Majeure 
In case of fortuitous events or any condition directly or indirectly occasioned by or through or in consequence of war, change of statuses of Philippine Government, strikes, riots, and acts of God which is beyond our control, Cauayan Island Resort shall not be held responsible for failure to deliver services, including unused rooms and missed flights, some of which may result in missed international connections. By acknowledging this agreement Cauayan Island Resort shall not refund the payment for failure to execute arrangements specified herein. However, re-booking is possible within six (6) months from the date of cancellation, subject to room availability.

IV. Children
12 years old and above are considered adults.
Children 6 -11 years old shall be charged PHP 5,500 child per night. The rate is inclusive of breakfast and transfers. 
Children 5 years old and below are free of charge if sharing bed with adult/s or require a crib. If a child requires a separate bed, an extra child rate will be applied.

V. Rates
All offers are subject to availability at the time of reservation. Offers are not valid in conjunction with any other offer or contract and do not apply to groups. Rates are per villa, per night. All payments are in the local currency of Philippine Pesos and are subject to the global exchange rates at the time of your final transaction confirmation. Rates are subject to change without prior notice.

VI. Unauthorized boats
Cauayan Island Resort would like to remind our dear guests that having outside pre-arranged tours or activities are strictly prohibited. For security reasons, we do not allow unauthorized boats near the resort’s perimeter.

VII. No cooking, cooking appliances, or combustibles
Outside food and drink are strictly not allowed on the island. Our restaurant offers an array of food that will surely delight your palate. Our food and beverage staff are ready to serve you always.

VIII.100% Smoke Free in Villas
Ask for the designated area if you wish to smoke.

IX. Compulsory Gala Dinner
Compulsory Gala Dinner will apply on your reservation on Christmas and New Year’s Eve.

IX. Mandatory Full Board Meal
Mandatory Full Board Meal will apply on your reservation during Peak Seasons.

XI. Pets
Pets are not accepted.

XII. Credit Cards
We accept Visa and MasterCard.